Privacy Policy & Disclaimer
Effective Date: 5th July 2025
Last Updated: 5th July 2025

1. Who We Are

Welcome to The U Crew (“Company,” “We,” “Us,” or “Our”). Our website address is: https://www.theucrew.com.
We’re here to offer support, tools, and gentle encouragement — and we’re committed to protecting your privacy every step of the way.

2. What Data We Collect & Why

We may collect and store the following data when you visit, comment on, or interact with our site:

• Comments: If you leave a comment, we collect what you type, your IP address, and browser info to help detect spam.

• Media: If you upload images, avoid including location data (EXIF GPS), as visitors might be able to extract that info.

• Cookies: We use cookies to remember your preferences and improve your experience. They may last from 1 day to 1 year depending on the purpose.

• Embedded Content: Posts may include content from other sites (like YouTube or Instagram). These behave just like if you visited that site directly and may collect your data.

• Analytics & Tracking: We use tools like Google Analytics, Facebook Pixel, and others to understand how people use our site and where we can improve. These may collect anonymized info like your browser type, location, and pages visited.

3. How We Use Your Data

We use your data to:

• Respond to messages or questions

• Improve your experience with the site

• Send you updates (only if you opted in)

• Provide customer support

• Fulfill legal and business obligations

We never sell or rent your information.

4. Who We Share Your Data With

Only trusted third-party services, like:

• Payment processors (e.g., Stripe)

• Email marketing platforms (e.g., Systeme.io, MailerLite)

• Analytics tools (e.g., Google Analytics)

• Spam detection services

Each of these services has its own privacy practices and complies with global standards like the GDPR.

5. How Long We Keep Your Info

• Comments: Stored indefinitely

• Registered users: Info is stored in your user profile

• Email marketing data: Until you unsubscribe or ask for deletion

6. Your Rights (GDPR + Global Compliance)

You have the right to:

• Access your data

• Ask us to correct or delete it

• Withdraw consent at any time

• Request a copy (data portability)

• File a complaint with your local data authority

To request anything, email: hello@theucrew.com

7. Data Security

We take your privacy seriously and use secure systems to protect your information. That said, no method is 100% foolproof — but we’re doing our best.

8. International Data Transfers

The U Crew operates from Australia and may use services hosted elsewhere (including the US and EU). We ensure all providers follow data protection rules that align with GDPR or equivalent international standards.

9. Affiliate Links & Earnings Disclaimer

Some links may be affiliate links, meaning we may earn a small commission — at no extra cost to you. We only share tools or products we truly believe in.

All content and products on this site are for educational or emotional support purposes only. There are no guarantees of specific results, earnings, or life changes. What you do with our tools is up to you — and your unique circumstances.

10. Children’s Privacy

This site is not intended for children under 16. We don’t knowingly collect data from anyone under that age. If you believe we’ve received such info, please contact us and we’ll delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll update the “Last Updated” date above. Continued use of this site means you agree to the new version.

12. Contact Us

If you have any questions, concerns, or just want clarity on how your data is handled, reach out anytime:

📧 hello@theucrew.com

🌍 www.theucrew.com

Terms & Conditions of Sales
Effective Date: 5th July 2025
Business Name: The U Crew
Business Owner: Sarah Kate
Business Address: Newcastle, NSW, Australia (with intention to relocate to the Netherlands)
Email: hello@theucrew.com

1. Scope of Application

These Terms & Conditions apply to all purchases made through The U Crew's websites, funnels, or digital platforms. By placing an order, you agree to be bound by these terms.

2. Age Requirement

You must be at least 16 years old to purchase digital products, and 18 years or older to purchase services such as memberships, audio resources, or future coaching offers.

3. Digital Product Sales

All sales of digital products are final due to the instant-access nature of downloads. No refunds will be provided unless clearly stated on the specific offer page. If a service includes a refund policy, it will be outlined individually.

4. Pricing & Currency

All prices are listed in US$. Prices are subject to change at any time, but the price at checkout is the final price. Taxes are included where required by law.

5. Payment Terms

Payment is due in full at the time of purchase. We accept secure payments via credit card and Stripe. Your payment details are encrypted and securely processed through our payment provider.

6. Access & Delivery

Your digital downloads will be delivered via email or accessible immediately through your account after successful payment. Be sure to double-check your email address at checkout to avoid delivery issues. If you don’t receive your download within 30 minutes, please contact us at hello@theucrew.com.

7. Intellectual Property

All digital content — including audios, journal pages, action cards, templates, and calming tools — is protected under copyright. You are granted a personal-use license only. Sharing, reselling, or redistributing this content in any format is not permitted unless otherwise stated (e.g. PLR/MRR products may be offered separately in future with different terms).

8. Privacy Policy

By purchasing or subscribing to our offers, you agree to our Privacy Policy above. Your personal data will be used solely to deliver your products and send you updates or relevant support emails. You can unsubscribe at any time.

9. Limitation of Liability

The U Crew provides emotional wellness tools and gentle support. We do not offer medical, psychological, or financial advice. Use our products mindfully and at your own discretion. No results are guaranteed. We are not liable for how you use or interpret any of the tools provided.

10. Applicable Law

These Terms & Conditions are governed by the laws of New South Wales, Australia. If/when The U Crew is re-registered in the Netherlands, future transactions may be governed by Dutch or EU law. This page will be updated accordingly.

11. Contact Information

If you have any questions about these terms, please contact:
📧 hello@theucrew.com
🌐 www.theucrew.com